Privacy Policy | Findable

Privacy Policy

Last updated: September 2026

Findable, LLC ("Findable," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website getfindable.com (the "Site") or use our services.

Information We Collect

Information you provide directly:

  • Name, email address, phone number, and business name when you fill out a contact form or book a discovery call
  • Messages, feedback, or other content you submit through our forms
  • Billing and payment information when you become a client

Information collected automatically:

  • Browser type, operating system, and device information
  • IP address and approximate location
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies (see "Cookies" section below)

How We Use Your Information

  • To respond to your inquiries and provide our services
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To analyze website traffic and usage patterns
  • To comply with legal obligations

Cookies & Tracking Technologies

We use cookies and similar technologies including:

  • Essential cookies: Required for the website to function
  • Analytics cookies: Google Analytics (GA4) to understand how visitors use our site
  • Advertising cookies: Google Ads and Meta (Facebook) Pixel to measure ad performance and serve relevant ads

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Third-Party Services

We use the following third-party services that may collect data:

Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our business (hosting, analytics, CRM)
  • Advertising platforms for campaign measurement and optimization
  • Legal authorities when required by law

SMS & Text Messaging

If you give us your phone number on a lead form, quote request, intake questionnaire, or by texting us first, we may contact you by SMS/MMS text message about your inquiry — for example to confirm we received it, to let you know we are calling, to share a short video, or to schedule a consultation.

  • We do not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for their own marketing purposes. Text-messaging originator opt-in data is never shared with anyone except the messaging providers that deliver the messages on our behalf.
  • Consent is not a condition of purchase — consent to receive texts is not required to buy anything from us.
  • Message frequency varies — typically 1 to 5 messages per inquiry.
  • Message and data rates may apply.
  • Reply STOP at any time to opt out, or HELP for help. Opt-outs are honored immediately.
  • Carriers are not liable for delayed or undelivered messages.

Full messaging terms are in our Terms of Service.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Opt out of the sale of personal information (California residents)

California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Findable, LLC
Email: team@getfindable.com
Phone: (877) 705-FDBL